The Shower Dr, Your Warranty
Trust a registered building company.
The Shower Dr Warranty
The Shower Dr is a registered medium-rose building company and as such provides a comprehensive Shower Dr Warranty on all of our work in accordance with the QBCC. We don’t carry out work when we can’t provide our customers with a guarantee for both products and services provided. In fact we’re the only company that guarantees the quality of the finished workmanship as well as materials and products used in your repair. The Shower Dr Warranty is something you can count on.
Shower Dr Warranty
1. Subject to the conditions of warranty set out in point 2 below, the Seller (Ignite 21 Pty Ltd T/A The Shower Dr) warrants that if any defect in any workmanship or product supplied by the Seller becomes apparent and is reported to the Seller; within seven (7) years; the Seller will either (at the Seller’s sole discretion) repair the defect or replace the workmanship.
2. The conditions applicable to the warranty given by point 1 above are:
(a) the warranty shall not cover any defect or damage which may be caused or partly caused by or arise through:
(i) failure on the part of the Buyer to properly maintain any goods; or
(ii) failure on the part of the Buyer to follow any instructions or guidelines provided by the Seller; or
(iii) any use of any goods otherwise than for any application specified on a quote or order form; or
(iv) the continued use of any goods after any defect becomes apparent or would have become apparent to a reasonably prudent operator or user; or
(v) fair wear and tear, any accident or act of God.
(b) The warranty shall cease and the Seller shall thereafter in no circumstances be liable under the terms of the warranty if the workmanship is repaired, altered or overhauled without the Seller’s consent.
(c) In respect of all claims the Seller shall not be liable to compensate the Buyer for any delay in either replacing or repairing the workmanship/goods or in properly assessing the Buyer’s claim.
3. The warranty does not apply if;
(a) the shower is affected by any structural movement however caused;
(b) any damage is caused to the area treated by neglectful, intentional or accidental acts;
(c) the treated area has been used for other activities contrary to its designed purpose intentional or otherwise;
(d) there are latent defects within the premises in reasonable proximity to the treated area at the time of, or which become apparent subsequent to, application of the product,
(e) an alteration or replacement of any fixture or fittings is undertaken subsequent to the original application of the product which in anyway detrimentally affects the treated area;
(f) any plumbing or repairs have subsequently detrimentally affected the treated area;
(g) any tiling problems or quality of the tiles arises which in anyway detrimentally affect the treated area;
(h) works are completed by person or persons other than the Seller or the Sellers agent, which detrimentally affect the treated area, after the application of the product; and
(i) the source of the leak is incorrectly diagnosed by person or persons other than the Seller or the Sellers agent before or after the application of the product; and
(j) any pre-existing or subsequent tiling problem, relating either to the adherence of the tiles or the inherent quality of the tiles, arises which detrimentally affects the treated area; and
(k) a moulded shower or bath moves away from the walls
(l) the shower has been used within forty eight hours prior to service and the shower has been used within twenty-four hours after service, or as otherwise instructed by the Seller.
4. The warranty does not cover
(a) the appearance of the shower; and
(b) staining or discoloration over time directly or indirectly as a result of cleaning products; and
(c) variations in thickness or product application due to initial placement of tiles.
5. For goods not supplied by the Seller, the warranty shall be the current warranty provided by the manufacturer of the Goods. The Seller shall be under no liability whatsoever, except for the express conditions as detailed and stipulated in the manufacturer’s warranty.
What our customers say
We care about our work and we care about our customers. We’ve been in this industry for 25 years in South East Queensland. We’re a friendly family company. We’re good at what we do and our reputation is built on referrals from satisfied clients. If you need a leaking shower sealed or simply want to freshen up your bathroom, call us and our team will help you get a quote for the required shower fix in Brisbane.
Ian Muller
2024-05-09
The Shower Dr company was excellent to work with. Quality of the work was exceptional. Shian was very obliging as well as neat and tidy.
Lisa Ryan
2024-05-09
We hate renovating, let’s be clear, so when we discovered leaks in the shower, we were not excited. With my husband at work during the day, I cringed at managing the day-to-day decision-making. We are so glad we chose The Shower Dr for our bathroom rebuild. From the moment I called, we knew we were in good hands. Jemima outlined the process very clearly and arranged for Nick to view the job and quote. Nick patiently and simply explained what needed to be done (and understood we had a budget). Sophie, the superstar project manager who put up with all my questions and made it all happen. Special shout outs to Alex, Brodie, Luke and Jacob – thank you. Each of you had a different job to do, but all of you were friendly and respectful of me and our home, including our security measures. You were all so helpful in problem-solving on the spot when needed and had a real "think outside the square" attitude. Best decision ever. Highly recommend The Shower Dr.
Lincoln Ramsay
2024-05-06
I needed a shower rebuilt but I'm not handy so I needed someone to take care of all the details and that's what the Shower Dr. did. All the tradies were friendly and professional. The site was kept very tidy at all times. The end result is great.
Thomas Rouse
2024-05-02
Loved our new renovated Bathroom. Sam was very helpful and the quoted price was extremely reasonable.
Highly recommend!
Highly recommend!
Dean MacPherson
2024-05-01
A big thank you to the shower doctor, so professional, had a cheaper quote, but after reading the small print decided to go with the Shower Doctor. Paul was amazing, worked around my schedule, the finished product was outstanding. Highly recommended.
Amy S
2024-04-30
Shi was highly professional, prompt and neat. He did a fantastic job regrouting our shower and replacing the silicone around our bath. He left both areas spotless and even went out of his way to install a new shower head that we had purchased separately. Mitch was also great during the initial quotation process; gave honest advice which we appreciated. Would highly recommend!
Ryan Capper
2024-04-30
From start to finish my experience with these guys has been great, from the quote to shian finishing the job perfectly. Thanks again shower dr
Emi Ono
2024-04-29
Marion did an awesome job with re-grouting our shower. Now, the shower looks as good as new! He was very thorough and made sure everything was right. I’m very happy that we decided going with ShowerDr instead of a full renovation.
Thanks so much for your hard and great work Marion!!
Thanks so much for your hard and great work Marion!!
scott turner
2024-04-25
Excellent quality of work and a very high standard of care and commitment- bathroom looks great- would highly recommend
ray vally
2024-04-22
Marion did a great job on our bathroom today. Very professional and started on time and finished late to finish the job. Will recommend Marion to anyone. Paul and Karen -ipswich Qld.
CALL NOW
07 3274 2843
Talk to a tradesman, not a salesman
25 Years Experience Repairing Showers and Bathrooms
